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Remote Repair

Welcome to 264 Support remote repair service
Especially suited to those can’t wait, won’t wait occasions when you need online, real-time PC or Mac service & support.
You can use this service to:

  • Fast fix email issues
  • Quickly recover files and data
  • Deal with and remove virus
  • We can also fix your video display
  • And set up a local network

How Does Remote Repair Connect work?
We use real time aids such as Log Me In Rescue, we can just do about anything with this tool as long you have an internet connection

Remote Repair establishes a remote connection to your computer. We respond to your request for service through a high-speed internet connection.
With your permission, a small file is downloaded to your computer from Log Me In.com. Once installed, this small application, (Applet) creates the interface between our helpdesk testing computers and yours so we can see exactly what's happening with your computer and provide solutions. Once the Remote Repair is complete, the

Applet automatically removes itself from your PC.
Once the connection is established between Remote Repair and your computer, we are able to see your desktop exactly as you do, and initiate scans and software checking to locate and repair problems
From your side, you'll see the experienced Remote Repair technicians checking your systems - your mouse pointer will move around the screen, system windows will open and software will be run directly on your computer by Remote Repair.

Some of the features of our remote repair service include:
Interactive Chat and detailed Session History
Prompts to permit or deny Technician access to all functions
File Transfer to the Technician
Ability to stop Remote Control or disconnect at any time
For Remote Repair, your system must have: Windows Vista, XP & Server 2003 (all including 64-bit); Windows 98, ME or 2000 and Broadband connectivity to the Internet (i.e., T1, cable modem, ISDN, or DSL)

Cost for this service

Current clients free
Non customers £25.00 per half hour, most recoveries can be carried out in this time period

Once we receive payment for your Remote Repair service (Please include a landline phone number when checking out at (PayPal) we will call you within 30 minutes. We begin the transfer to the rescue page where we will call you with a pin number.
Please note we do not call mobile phones only landline numbers. This is to help ensure we are connecting to the PC at the bone-fide location

If we cannot fix the problem via remote repair we will refund your £25.00 fee or deduct it from any fees incurred for a site visit
Payments are including VAT at the current UK level  You can pay using the PayPal link below you do not have to have an account with PayPal to use this facility